HawaiiGiclee.com values the users of our web site (the "Website") and
their access to the services offered on it (the "Services"),
and we know privacy is important to you. Accordingly, we have implemented
this Privacy Policy to inform you of the information that we collect from
you, how we collect it, and what we do with it. By using the Website you
are accepting the practices described in this Privacy Policy.
How and when we collect information:
We collect "personal" information from you when you provide
it to us. For example, if you purchase a product from us, we collect your
name, mailing address, telephone number, credit card number and email
address. If you sign up to receive a newsletter, we will collect your
email address. If you utilize Services or take advantage of special offers
made by us, we may collect other personal information about you.
What we do with your information:
We are committed to protecting your privacy. Under no circumstances do
we rent, trade or share your e-mail address with any other company for
their marketing purposes without your consent. We use your personal information
for internal purposes such as processing and keeping you informed of your
order. You may, from time to time, receive information from us about new
features, new services and special offers we think you'll find valuable.
The personal information that you give us when you place an order is used to process and fulfill your order
or request. We also use your personal information for our own internal
purposes, such as providing customer support or providing, maintaining,
evaluating and improving the Services and the Website. We use our customers'
non-personal information to track their use of the Website and the Services
and for other internal purposes.
We partner with one or more credit card processing companies to assist
us in processing your payment. However, those companies do not retain,
share, store, or use personally identifiable information for any secondary
purposes. The information you provide us is used for processing and fulfilling
your order and contacting you if we have problems processing your order.
We may disclose the personal and non-personal information of our customers
to any successor-in-interest of ours, such as a company that acquires
us. In the event we go through a business transition, such as a merger,
acquisition by another company, or sale of all or a portion of our assets,
your information will likely be among the assets transferred. We may need
to disclose personal information when required by law and when we have
a good-faith belief that such action is necessary to comply with a judicial
proceeding, a court order or legal process.
Your choice to opt-out of certain communications:
If you are no longer interested in receiving e-mail announcements and
other marketing information from us, please e-mail your request to support@hawaiigiclee.com.
Please include your complete name and mailing address (as well as your
e-mail address) if you prefer not to receive direct mail pieces. Note that you may still receive customer service related communications
from us.
IP address and cookies:
We also collect "non-personal" information from you, such as
your browser type, the URL of the previous web site you visited, your
ISP, operating system, and your IP address. "Non-personal" information
cannot be easily used to personally identify you. We may use your IP address
to help diagnose problems with our server and to administer our website.
Your IP address also may be used to gather broad demographic information
and to recognize customer traffic patterns and site usage. This information
aids us in merchandising and in developing the design and layout of the
site.
In addition, like almost all e-commerce web sites, we use "cookies."
Cookies are bits of information that are stored on your computer by your
web browser. Although our cookies don't store any of your personal information,
they do allow us to do things like keep items in your shopping cart between
visits or during the same visit or provide you with a more personalized
user experience. Whether you want your web browser to accept cookies or
not is up to you. If you haven't changed your computer's settings, most
likely your browser already accepts cookies.
We may collect and share non-personal information about the pages that
you visit on the Website, but this information is not personally identifiable,
and we may use selected third parties for marketing and analysis purposes.
How we protect your information:
The security of your personal information is important to us. When you
enter sensitive information such as a credit card number on our registration
or order forms, we encrypt that information using secure socket layer
technology (SSL). We follow generally accepted industry standards to protect
the personal information submitted to us from unauthorized access or disclosure,
both during transmission and once we receive it. However, no method of
transmission over the Internet, or method of electronic storage, is 100%
secure. Therefore, while we strive to use commercially acceptable means
to protect your personal information, we cannot guarantee its absolute
security. Other than our limited security guarantee, we assume no liability
for any disclosure of data due to errors in transmission, unauthorized
third party access or other acts of third parties, or acts or omissions
beyond our reasonable control.
Children's Privacy:
The Services are intended for users ages 13 and older. Accordingly, we
will not knowingly collect or use any personal information from children
that we know to be under the age of 13. In addition, we will delete any
information in our database that we know originates from a child under
the age of 13. Prospective users between the ages of 13 and 17 can only
use the Services under their parents' or legal guardian's supervision.
If you are between the ages of 13 and 17, you, your parent, or your legal
guardian may request that we delete any of your personal information in
our database and/or opt-out from receiving communications from us. If
you wish to do so, please contact us at: customerservice@hawaiigiclee.com.
Updating your personal information:
If your personal information changes, you may correct, update or remove
personal information previously provided to us by contacting our customer
service department at customerservice@hawaiigiclee.com.
Changes to our Privacy Policy:
If we change our Privacy Policy, we will post a new Privacy Policy on
our Website, which will become effective when posted. The new policy will
apply to all current and past users of the Website and will replace any
prior policies that are inconsistent with it.